On June 21, 2012, Luis E. Viera and Jessica Goodwin presented a program at the 2012 Rimkus Consulting Group, Inc. seminar on the topic of Settlement Negotiations for Claims Adjusters. The two day conference was attended by over 600 claim professionals and focused on a variety of issues currently facing the insurance industry. The presentation by Mr. Viera and Ms. Goodwin addressed a wide variety of topics, including styles of negotiation by parties, conducting settlement negotiations with vulnerable populations such as the elderly and disabled, pre-suit mediations, documenting a claim file during settlement negotiations pre-suit and civil remedies claims in Florida. This annual seminar is an educational forum for claim professionals designed to assist in obtaining the tools and skills to meet the changing demands of the insurance marketplace and industry. If you would like a copy of the PowerPoint presentation or the course outline, please contact Mr. Viera or Ms. Goodwin directly.